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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Philip Balzano

August 20, 2026

1  out of  5
rating by Philip Balzano
"Update: Received absolutely no help from better business bureau due to State Farms repetitive responses. Received a Phone call from Dominick not to offer any help to fix the issue but to tell me to just cancel the policy if I find a better quote and more importantly to ask me to delete this review.

Original review:
Started auto policy for a 2007 Jeep Liberty a few months ago for $191 a month. Saw my bill increased to $428 this month. When I called to find out why, my local office representative admittedly explained it was due to a mistake they made when starting my policy where they thought I had purchased the vehicle 2 years before I really did. When I created my policy on the phone, me and my local agent had a clear conversation that I had literally just purchased the vehicle in the past week. There was no misunderstanding about this. Now they’re saying they made another mistake so instead of $428 it would be $330. Regardless, it makes zero sense that I should be paying an extra $140 a month just because of how long I’ve owned the vehicle which is a 20 year-old Jeep. $330 for that car with a clean driving record is outrageous. There is no way to get a hold of any corporate representative so I filed a complaint with the better business bureau and keep getting the run around without any actual help."
We responded:
"Thank you for sharing your concerns. I understand why this situation has been frustrating, especially given the significant change from the premium you were originally quoted.
After reviewing the policy, we identified that information provided when the policy was initially written needed to be corrected, and I apologize for the confusion and frustration that resulted in. We also understand that receiving different premium amounts while trying to get an explanation only added to that frustration.
Because we don’t want to discuss the details of your policy publicly, we would appreciate the opportunity to speak with you directly, review the policy and premium with you, and make sure your concerns have been fully addressed. Please contact our office so we can continue working with you toward a resolution.
"
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Obinna Jeremy Duru

August 19, 2026

5  out of  5
rating by Obinna Jeremy Duru
"As a college student going to UB, I really enjoy talking with a representative of the name “Gia” from State Farm.

She’s really helpful and caring, she also calls you back under your own confirmation to make sure that you are going to get the right results for your insurance.

I had fun talking with her

Cheers,
Obinna D."
We responded:
"Obinna, thank you for taking the time to leave us a review! I'm glad to hear that Gia has been so helpful and caring during your interactions. It's great that she ensures you get the right results for your insurance needs. We appreciate your feedback and are here if you need anything else. Cheers!"
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Teresa De la Rosa

August 17, 2026

5  out of  5
rating by Teresa De la Rosa
"Great service in this office"
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Manuel Delacruz

August 14, 2026

5  out of  5
rating by Manuel Delacruz
"I don't usually leave reviews but I have to for Desiree! I've been trying to close on my house for the last 3 months and it's been stressful, but she made the insurance part easy. She was so patient and attentive the whole time, always checking in to make sure everything was going okay and that we'd have coverage ready for closing.

What I appreciated most is she never pressured me into a payment I didn't want. She actually looked for every discount she could find for my home and auto and got me a way better deal than what I had, which is why I left my previous insurance. Super nice, super helpful, you can tell she actually cares. Highly recommend asking for her. Thank you Desiree!"
We responded:
"Manuel, thank you for taking the time to leave us a review! I'm really happy to hear that Desiree made the insurance process smooth for you. It's great to know she was attentive and helped you find the best deals without any pressure. We appreciate your recommendation and are glad to have you with us. Don't hesitate to reach out if you need anything!"
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Stacey Lagana

August 13, 2026

5  out of  5
rating by Stacey Lagana
"My Experience working them is wonderful and they followed up with me every step of the way . That were courteous, kind, and extremely knowledgeable and answered every question that I had. They never l missed a time when they said they would follow up with me. I recommend working with them for all your insurance needs."
We responded:
"Stacey, thank you for taking the time to leave us a review! I'm happy to hear that you had a wonderful experience with our office and that we could assist you every step of the way. It's great to know our team was courteous and knowledgeable in addressing your questions. We appreciate your recommendation! Feel free to reach out if you need anything else."
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Jason Slater

August 13, 2026

5  out of  5
rating by Jason Slater
"Easy process, welcoming folks and a wonderful experience!"
We responded:
"Thank you, Jason! I'm happy to hear that you found the process easy and enjoyed your experience with our team. We strive to make everyone feel welcome. Let us know if we can help with anything else!"
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Laura Howley

August 13, 2026

5  out of  5
rating by Laura Howley
"Working with Keith McCormack was a wonderful experience. He was extremely patient, knowledgeable, and so helpful. He made it very easy for us to switch our insurance over to State Farm. He couldn’t have made it any easier for us."
We responded:
"Laura, thank you for taking the time to leave us a review! I'm happy to hear that Keith provided you with such a positive experience and made the transition to State Farm smooth and easy. We’re glad to have you with us. Feel free to reach out if you need anything else!"
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luis beato sr

August 10, 2026

5  out of  5
rating by luis beato sr
"Great office I recommend it to all of them looking for life insurance"
We responded:
"Luis, thank you for taking the time to leave us a review! I'm glad to hear you recommend our office. We appreciate your support!"
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Edward Jastremski

August 6, 2026

5  out of  5
rating by Edward Jastremski
"Excellent agent. They always drop everything and help me whenever I needed them ."
We responded:
"Edward, thank you for taking the time to leave us a review! I'm happy to hear that you feel supported by our team whenever you need assistance. We're here to make things easier for you. Let us know if we can help with anything else!"
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Christopher Imperatrice

August 5, 2026

5  out of  5
rating by Christopher Imperatrice
"Staff are phenomenal and extremely knowledgeable. Within roughly an hour, I had a quote and was able to enroll plans seamlessly. Staff took their time to explain all of the options and provide all the necessary information needed to make a decision."
We responded:
"Christopher, thank you for taking the time to leave us a review! I'm happy to hear that our staff was able to assist you efficiently and provide the information you needed to make a decision. We strive to make the process as smooth as possible for everyone. Let us know if we can help with anything else!"
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William Love

August 4, 2026

5  out of  5
rating by William Love
"Desiree provided excellent service."
We responded:
"William, I'm happy to hear that Desiree provided you with excellent service. We're here to make your experience as smooth as possible. Let us know if we can help with anything else!"
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richard mahinka

August 3, 2026

5  out of  5
rating by richard mahinka
"Very helpful and delightful.."
We responded:
"Richard, thank you for taking the time to leave us a review! I'm happy to hear that you found our service helpful and delightful. We're always here if you need anything else!"
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Tenagne Girma-Jeffries

July 29, 2026

5  out of  5
rating by Tenagne Girma-Jeffries
"I have used this office for several years. They manage my home and commercial building insurance. They are extremely knowledgeable and hands on. Nimesh handles both accounts and he is outstanding. 10 out of 10."
We responded:
"Tenagne, thank you for taking the time to leave us a review! I'm happy to hear that you've had such a positive experience with our office over the years. Nimesh is indeed a valuable part of our team, and I'm glad he's been able to provide the outstanding service you deserve. We're always here to help if anything comes up!"
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Marisol Duman

July 29, 2026

5  out of  5
rating by Marisol Duman
"Quiero agradecer a Gia por su excelente atención. Fue muy amable, profesional y paciente durante todo el proceso. Respondió todas mis preguntas y se aseguró de que todo saliera perfecto. Su dedicación y excelente servicio hicieron una gran diferencia. ¡La recomiendo ampliamente!"
We responded:
"¡Gracias por tu reseña, Marisol! Me alegra saber que Gia te brindó una atención tan profesional y amable. Nos enorgullece tenerla en nuestro equipo, y es genial saber que hizo una diferencia positiva en tu experiencia. Estamos aquí para ayudarte con lo que necesites. ¡Gracias por recomendarnos!"
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Anna Suprun

July 27, 2026

5  out of  5
rating by Anna Suprun
"I highly recommend Keith at State Farm! He made the process of switching my car and home insurance simple and stress-free. He took the time to understand my needs, found me great coverage, and offered very competitive rates compared to my previous insurance company. The service was professional, helpful, and responsive from start to finish. I’m very happy with my new policy and appreciate the savings and peace of mind. Thank you for the excellent service!"
We responded:
"Thank you, Anna! I'm glad to hear that Keith made your transition to our office smooth and stress-free. It's wonderful that you're happy with your new policy and the coverage he found for you. We appreciate your recommendation and are here if you need anything else!"
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Kira Murillo

July 21, 2026

5  out of  5
rating by Kira Murillo
"Gracias Gia por tu atencion. Muy buena"
We responded:
"¡Gracias por tu reseña, Kira! Me alegra saber que Gia te brindó una atención excelente. Estamos aquí para ayudarte con lo que necesites. ¡Gracias por elegirnos!"
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Carlos Hernandez

July 14, 2026

5  out of  5
rating by Carlos Hernandez
"Thanks for the service"
We responded:
"Carlos, thank you for the 5 stars! I'm happy to know you were satisfied with our service. We're always here to help if you need anything else!"
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Ciprian Martinez

July 6, 2026

5  out of  5
rating by Ciprian Martinez
"Great service"
We responded:
"Ciprian, thank you for the review!"
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Vincent Fano

July 2, 2026

5  out of  5
rating by Vincent Fano
"Great office. Thanks Gia"
We responded:
"Vincent, thank you for taking the time to leave us a review! I'm happy to hear you had a great experience with our office and that Gia was able to assist you. We're always here if you need anything else!"
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Helen Caracappa

June 30, 2026

5  out of  5
rating by Helen Caracappa
"I had a wonderful experience meeting with my State Farm representative Desiree Ligon last week. She took the time to explain everything about my life insurance policy in a way that was easy to understand and answered all of my questions with patience and professionalism.

I never felt pressured, and she made sure I was comfortable with my decision before moving forward. Her knowledge, honesty, and genuine care for helping me choose the right coverage gave me confidence and peace of mind.

I highly recommend her to anyone looking for life insurance or any insurance needs. Thank you for making the entire process so easy and stress-free ."
We responded:
"Thank you, Helen! I'm really glad to hear that Desiree made your experience with us so positive and stress-free. It's important to us that you feel informed and comfortable with your insurance decisions. Your recommendation means a lot. We're always here to help if you need anything else!"
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Antonio Cervantes

June 30, 2026

5  out of  5
rating by Antonio Cervantes
"Great office Thanks Gia For your help logging in the app"
We responded:
"Antonio, thank you for taking the time to leave us a review! I'm happy to hear that Gia was able to assist you with logging into the app. We appreciate your feedback and are here if you need anything else!"
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Daniel Herrera

June 29, 2026

5  out of  5
rating by Daniel Herrera
"Great office always helping me with my insurance. Gracias Gia"
We responded:
"Thank you, Daniel! I'm happy to hear that our office has been helpful with your insurance needs. Gia is a valuable part of our team, and I'll make sure she knows about your appreciation. Feel free to reach out if you need anything else!"
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Steven mcclanahan

June 26, 2026

5  out of  5
rating by Steven mcclanahan
"Great office. Thank you Gia"
We responded:
"Steven, thank you for taking the time to leave us a review! I'm glad to hear you had a great experience with our office and that Gia was able to assist you. We're always here if you need anything else!"
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Marianne Penta

June 25, 2026

5  out of  5
rating by Marianne Penta
"Gia was amazing :) so patient, knowledgeable and patient!
Thank you for all your help."
We responded:
"Thank you, Marianne! I'm happy to hear that Gia was able to assist you with patience and knowledge. We appreciate your feedback and are here if you need anything else."
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Anthony Ricigliano

June 25, 2026

5  out of  5
rating by Anthony Ricigliano
"Super helpful and friendly over the phone will be using this branch for everything moving forward"
We responded:
"Your review means so much to us, Anthony! Knowing that our phone support was so friendly and helpful brings a huge smile to our faces. Thank you for recognizing our team's hard work, and we look forward to taking care of all your insurance needs!"